Job Description
Job details
Pay
$25 - $30 an hour
Job type
Part-time
Shift and schedule
No weekends
Location
Adelaide SA 5000
Full job description
Join Our Award-Winning Team at BCOGNITIVE
Are you an organised, detail-oriented individual looking to grow with a company that values innovation, inclusivity, and excellence? BCOGNITIVE, winner of the Best Workplace Inclusion Program at the 2026 Australian Disability Service Awards, is seeking a dedicated Administration Officer to support our expanding operations.
About Us
At BCOGNITIVE, we specialise in providing support coordination, recovery coaching, and tailored services for NDIS participants. We’re a team driven by a commitment to inclusivity, teamwork, and making a meaningful impact on people’s lives.
About the Role
As an Administration Officer, you’ll play a key role in ensuring our office runs efficiently while contributing to a positive and welcoming environment. This position offers significant room for growth, with future responsibilities that allow you to develop your career and take on leadership within the business.
Key Responsibilities
Administrative Support
Maintain and update client records in compliance with NDIS guidelines.
Answer phone calls, emails, and other correspondence in a professional and timely manner.
Schedule appointments, meetings, and events for staff and clients.
Data Entry and Reporting
Input and manage data in relevant systems, ensuring accuracy and confidentiality.
Prepare reports for internal use, including service tracking and performance metrics.
Customer Service
Greet visitors, clients, and staff warmly and address inquiries promptly.
Provide assistance to clients, support coordinators, and recovery coaches as needed.
Document Management
Create, edit, and distribute documents such as invoices, service agreements, and meeting agendas.
Ensure all paperwork and filing systems are up-to-date and organised.
Resource Management
Monitor and order office supplies, ensuring the office is always well-stocked.
Manage bookings for office spaces, equipment, or vehicles if required.
Document and Compliance Management
Maintain accurate records, prepare reports, and ensure compliance with NDIS standards.
Possible Future Responsibilities
As you grow in the role, you’ll have the opportunity to take on advanced responsibilities, such as:
· Overseeing daily operations, managing workflows, and improving efficiency.
· Basic Finance tasks
· Assisting with staff onboarding and fostering a collaborative team culture.
· Implementing and maintaining office systems, processes, and policies to support the company’s growth.
· Leading administrative projects, system upgrades, and new service rollouts.
· Contributing to strategic planning, and stepping into a leadership role within the administration team.
What You Bring
At least 2 years of Administration experience
Strong organisational and multitasking skills with an eye for detail.
Proficiency in Microsoft Office, Google Workspace, and basic graphic design using Canva.
A proactive and adaptable approach to challenges and opportunities.
Excellent communication and interpersonal skills.
Experience or knowledge of the NDIS (highly regarded but not essential).
What We Offer
A supportive work environment that values your personal and professional development.
A clear pathway for career progression, with opportunities to take on advanced responsibilities and leadership roles.
The chance to work with an award-winning team, making a meaningful impact in the community.
How to Apply
If you’re ready to grow with a company that’s making a meaningful difference, we’d love to hear from you! To apply, please submit your resume along with a cover letter addressing the following questions:
1. What does a positive work environment mean to you, and how do you contribute to creating it?
2. Can you share an example of how you’ve demonstrated proactivity in identifying and solving a problem?
3. What do you consider to be your greatest strength, and how does it benefit a team?
Any application that does not address these questions will not be considered.
We look forward to hearing from you!
Job Type: Part-time
Pay: $25.00 – $30.00 per hour
Expected hours: 25 per week
Schedule:
No weekends
Experience:
Administration: 1 year (Required)
Work Authorisation:
Australia (Required)
Work Location: In person
